Our handmade soaps are made with high-quality, natural ingredients such as vegetable oils (like olive oil, coconut oil, mango butter, shea butter), essential oils, natural colorants, herbs, and botanicals. We avoid harsh chemicals and synthetic fragrances to provide you with a gentle, nourishing product for your skin.

Absolutely! Our handmade soaps are designed to be gentle on sensitive skin. We use natural ingredients known for their soothing properties, including essential oils like lavender and calendula. We recommend patch testing any new product on a small area of skin to ensure compatibility.

No, we do not use artificial preservatives. We rely on the natural preservative properties of our ingredients, such as essential oils, and make small batches to ensure freshness. Our soaps are best used within six months for optimal quality.

Yes, all of our handmade soaps are cruelty-free. We do not use any animal-derived ingredients, and we never test our products on animals. We believe in creating ethical, sustainable products that are kind to both your skin and the environment.

Yes, many of our soaps are suitable for facial use, but it depends on your skin type. We recommend looking for soaps that are specifically formulated for the face or those with ingredients that benefit sensitive skin, such as lavender or milk. If you have specific skin conditions, such as acne or rosacea, we suggest consulting with a dermatologist before use.

To make your soap last longer, store it in a dry place away from water between uses. Use a soap dish that allows it to drain, preventing it from becoming soggy. You can also keep your soap in a cool, dry area until you're ready to use it.

Yes! We offer custom soap-making services for special occasions such as weddings, events, or corporate gifts. You can choose the scent, colour and ingredients to suit your needs. Please contact us to discuss your requirements at [customerservice@reccouk.com](mailto:customerservice@reccouk.com).

The lifespan of handmade soap depends on how often it’s used and how it’s stored. When stored properly and kept dry between uses, a bar of soap can last for several weeks to months. However, using the soap in a humid or wet environment may cause it to dissolve more quickly.

Even though we use natural ingredients, some people may have sensitivities to certain plant oils or herbs. If you experience any irritation, stop using the soap immediately and consult a healthcare professional. For concerns about specific ingredients, contact us at customerservice@reccouk.com for more information.

We offer a variety of soaps formulated to suit different skin types. If you have dry skin, look for soaps with moisturizing oils like olive oil or shea butter. For oily or acne-prone skin, soaps with ingredients like tea tree oil or charcoal may be beneficial. If you’re unsure, we’re happy to assist you in finding the best match for your skin.

We usually process orders within 1-2 business days. Shipping times depend on your location and the shipping method selected at checkout. We strive to ensure your products arrive quickly and safely. For any inquiries, contact us at customerservice@reccouk.com.

Due to the nature of our handmade products, we cannot accept returns or exchanges unless the product is faulty or different from what you ordered. If you have concerns about your purchase, please contact us immediately at [customerservice@reccouk.com](mailto:customerservice@reccouk.com), and we will work with you to resolve the issue.

Yes, we offer gift wrapping services for an additional fee. If you'repurchasing a gift, just let us know, and we’ll ensure it is beautifully wrapped and ready to give.

At the moment, we only offer shipping to domestic locations within the UK. We do not ship internationally, but we are exploring expanding our shipping options in the future. For updates, please check our website or contact us at [customerservice@reccouk.com](mailto:customerservice@reccouk.com).